Privacy Policy

Effective Date: November 30, 2024

At VibeLux, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect the information you provide while interacting with our website, and how we comply with relevant privacy laws.

Information We Collect:

  • Personal Information: When you make a purchase, register an account, or contact us, we collect personal details such as your name, email address, phone number, shipping address, and payment information.
  • Non-personal Information: We also collect non-personal data such as browsing behavior, pages visited, and interactions on our website using cookies and analytics tools. This helps us improve user experience and site functionality.
  • Payment Details: To process payments securely, we collect billing details such as credit card information, though all sensitive data is processed via secure, third-party payment processors.

How We Use Your Information:

  • Order Processing: We use your personal information to process and complete your orders, including delivery and customer support.
  • Customer Communication: We may use your email address to send order confirmations, shipping updates, and promotional offers (if subscribed to newsletters).
  • Website Improvement: We analyze website data to understand user preferences, improve site performance, and tailor our marketing strategies.
  • Security: Your data is protected with industry-standard encryption protocols to ensure the security of your personal and payment details.

How We Protect Your Information:

  • We use advanced encryption techniques and secure servers to store and protect your personal data.
  • Access to your personal data is restricted to authorized personnel only.
  • We regularly update our security protocols to ensure that your information is protected from unauthorized access, misuse, or disclosure.

Sharing Your Information:

  • We do not sell or rent your personal information to third parties.
  • Your information may be shared with trusted third-party service providers (e.g., delivery partners, payment processors) solely for the purpose of fulfilling orders and improving customer service.
  • We may also disclose your information when required by law or to protect our rights, safety, or property.

Your Rights:

  • Access and Control: You have the right to request access to your personal information, make corrections, or request deletion of your data. Please contact us at info@vibelux.site for assistance.
  • Opt-Out: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link at the bottom of the email or by contacting us directly.

If you have any concerns regarding our Privacy Policy or how we handle your personal information, please feel free to contact us.

Contact Information:

  • Email: info@vibelux.site
  • Phone: (836) 331-6983
  • Address: 5320 Ygnacio Dr, Sacramento, California, 95842